People Operations Generalist
People Operations Generalist
Posted yesterday
SENIORITY
Lead
About the role
- Employee lifecycle execution. Own onboarding, offboarding, job changes, and background checks from signed offer to last day. Keep Justworks and our employee roster accurate so every system downstream can trust the data.
- Execute our people programs. Run the operating side of our twice a year feedback cycle, compensation reviews, and new hire onboarding: timelines, manager packets, reminders, and the follow through that closes each cycle cleanly.
- Administer benefits and leave. Be the first stop for benefits questions, run open enrollment and benefits execution, and manage leaves of absence.
- Keep us compliant as we hire in new states. Own I-9s, required postings and trainings, state registrations, and handbook and policy updates. Partner with Security and our Facility Security Officer so our records meet the standards our government work requires.
- Build the systems we'll grow on. Help evaluate the transition from PEO to HRIS, roll out new systems, and turn manual steps into documented, automated workflows.
- Turn people data into answers. Build and maintain headcount, org, and program reports.
- Be a trusted resource. Answer employee and manager questions with discretion, document processes, notice patterns, and fix the root cause when the same question comes up twice.
- Key Skills & Qualifications 4+ years in People Operations or HR generalist roles, including time at a fast growing startup
- Hands on experience running core HR/People operations on a PEO or HRISWorking knowledge of U.S. employment compliance across multiple states, including Massachusetts & California
- You've run execution for at least one people program end to end, such as open enrollment, a review cycle, or an onboarding program
- Comfort in Google Sheets, reconciling data across systems and building reports, and storytelling with data
- Strong judgment and discretion with confidential information, including knowing when to follow a policy and when to flag an exception
- Excellent verbal & written communications and a warm, clear, and accessible communication and employee engagement style.
- Experience at a defense, government contracting, or other regulated company
- You've helped select or implement an HRIS or other complex software tool
- Experience running communications for people programs, for example, rollouts, all hands segments, or manager toolkits
- Automation, no code, or AI tools (Zapier, Google Apps Script, and the like) that take manual work off the team's plate
- Pay depends on experience, but we strive to be at the upper end of the salary range
- Health care plan with 100% premium coverage, including medical, dental, and vision 401k with 5% matching
- Paid Time Off (uncapped vacation, plus sick and public holidays)
- Flexible hybrid or remote work arrangement
- Relocation assistance for qualifying employees
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
