Resident Service Coordinator

Responsibilities: Develop relationships and partnerships with multiple agencies and nonprofits in the market area to help provide services for residents. Link and develop ongoing educational programming, wellness presentations and on-site events for residents that enable, empower and promote resident self-sufficiency. Demonstrate a working knowledge of federal, state and local resources, including entitlement and means-tested programs available to seniors that support a consumer-directed approach toward independent living. Provide information on available resources to residents, their families and representatives that are targeted to meet service needs requested and directed by the resident to enhance their ability to age in place. Serve as a liaison with medical and professional services providers, and community agencies and/or upon request and/or authorization from the resident or his/her legal abuse, neglect or exploitation of a resident in accordance and compliance with appropriate state statutes, and standards of ethical practice. Does not provide direct services to residents but may provide limited case management when requested and authorized by the resident. Maintain resident files in compliance with HUD requirements, utilizing such files to prepare and submit HUD regulatory reports as directed. Develop and maintain a resource directory for the apartment community. When consumer-directed, SC shall assist the resident, family and designated representatives with transition into and out of the facility. Must be able to pass background check and pre-employment drug screening.

Qualifications: Individual will possess a minimum of a bachelor's degree in gerontology, social work or related field. Master's degree and/ or AASC Professional Services Coordinator certification is preferred but not required. Individual will possess a minimum of three years of experience providing social services and a genuine interest in continuing education that directly serves the elderly. Individual will be informed as to legal liability issues relevant to the provision of social services to at-risk will possess a sincere commitment and passion to serve an elderly population characterized by physical, functional, social and cognitive challenges. Individual will possess strong written and verbal communication skills, and the ability to problem-solve, educate and advocate for vulnerable adults. Excellent organizational skills and knowledge of MS Office. Experience with Excel is required.