Remote Outlet Operations Lead - Training & Guest Experience

Posted today

seneca niagara casinoNew York (NY)

Gambling Managers Casinos (except Casino Hotels)

SENIORITY

Mid

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About the role

Seneca Gaming Corporation is seeking a Remote Outlet Manager to oversee casino snack bars and remote outlets, ensuring efficient operations and guest satisfaction on site. You will lead training, performance evaluations, scheduling, payroll, and HR tasks while maintaining compliance with company policies and standards. The role requires strong leadership, customer service excellence, and the ability to resolve conflicts in a fast-paced casino environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.