Call Center Representative

Posted 2 days ago

kids dental brandsEl Paso (TX)

Customer Service Representatives Offices of Dentists

SENIORITY

Junior

SALARY

$ 12.25/hour

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About the role

Kids Dental Brands Call Center Representative Great Opportunity to Work From Home! Applicants must reside in El Paso, TX$ 12.25/hour + Monthly Bonus Potential up to $200 The Opportunity Are you bilingual (English/Spanish), dependable, and looking for a career opportunity where you can make a difference every day? Do you enjoy helping people and providing great customer service? Kids Dental Brands is looking for a motivated Call Center Representative to join our growing team! This is a full-time remote position for candidates located in El Paso, TX who are ready to build their customer service skills while supporting families and dental offices across the states we serve.

Why Join Us?

Work from the comfort of your home
No nights or weekends required at this time
Monthly bonus opportunities - earn up to an additional $200/month
Internet allowance up to $60/month for work expenses
Opportunity to grow your career with a supportive team
Health coverage, 401(K) retirement plan, PTO, paid holidays, and wellness days to support your health, financial well-being, and work-life balance
Summary of Essential Job Functions:
Assist our pediatric and/or orthodontic dental offices
Handle inbound and outbound phone calls
Follow up with patients to confirm appointments, provide pre-visit instructions, and address any changes or cancellations
Verify insurance eligibility
Register new patients
Collect and update patient information in the dental office's database, ensuring accuracy and confidentiality
Maintain a professional and courteous tone during all interactions with patients, fostering a positive and welcoming environment

Qualifications:

Applicants must reside in El Paso, TXApplicants must be bilingual (English/Spanish)1+ year of customer service experience preferred
Reliable, dependable, and self-motivated
Coachable and willing to learn

Comfortable working remotely and using technology$12.50 - $12.50 an hour Monthly Bonus Potential up to $200 Join us in our commitment to providing exceptional dental care and shaping brighter smiles for children across our communities. Apply today to embark on a rewarding journey with Kids Dental Brands!

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