Customer Experience Supervisor
sun tan cityElizabethtown (KY)
About the role
Sun Tan City seeks a CS Supervisor to oversee representatives delivering high-quality customer service across calls and social media. You will ensure accurate product knowledge, update communications, and drive performance through coaching and weekly team meetings.
You will handle escalated inquiries, support process improvements, and work flexible hours including nights/weekends as needed, while maintaining professional communications and excellent attendance.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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