Shift Lead

Posted 6 days ago

tsmgScottsdale (AZ)
First-Line Supervisors of Production and Operating WorkersTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

Shift LeadTerry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Role Overview:The Shift Lead is responsible for organizing shift schedules, ensuring shift adherence, tracking operator attendance, ensuring availability of staff and assigning missions to operators with a view to achieving efficient & effective operations. Eligibility:High School Diploma or GED; Bachelor's Degree from an accredited university preferred 1 or more years in a similar role Key Responsibilities:Organizing shift schedules for production staffvehicle operators, depot specialists Monitoring attendance, shrinkage and managing time offs Assigning duties to specific staff based on role and skills Coordinating schedules with staff and assisting with tasks as necessary Covering for absences and shortfalls in staffing Inspect equipment and communicate the need for repairs or replacements to deport Foster and maintain a positive work environment Necessary Skills:Ability to use a computer to generate schedules Ability to make fast decisions and problem-solving skills Good written and oral communication skills Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed. We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

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