Shift Lead
Posted 6 days ago
tsmgScottsdale (AZ)
First-Line Supervisors of Production and Operating WorkersTelemarketing Bureaus and Other Contact Centers
SENIORITY
Junior
About the role
Shift LeadTerry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Role Overview:The Shift Lead is responsible for organizing shift schedules, ensuring shift adherence, tracking operator attendance, ensuring availability of staff and assigning missions to operators with a view to achieving efficient & effective operations.
Eligibility:High School Diploma or GED; Bachelor's Degree from an accredited university preferred
1 or more years in a similar role
Key Responsibilities:Organizing shift schedules for production staffvehicle operators, depot specialists
Monitoring attendance, shrinkage and managing time offs
Assigning duties to specific staff based on role and skills
Coordinating schedules with staff and assisting with tasks as necessary
Covering for absences and shortfalls in staffing
Inspect equipment and communicate the need for repairs or replacements to deport
Foster and maintain a positive work environment
Necessary Skills:Ability to use a computer to generate schedules
Ability to make fast decisions and problem-solving skills
Good written and oral communication skills
Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed.
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
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A number in mind
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Your notice period
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