The Outdoor Living Consultant owns the client journey from first inquiry through signed contract and construction handoff. This role combines consultative sales and pool design to create buildable, budget-aligned outdoor living projects while serving as the client’s primary contact during the sales and design phase.
KEY RESPONSIBILITIES:
Own the full sales cycle for assigned leads, from first contact through signed contract
Respond promptly to inbound inquiries and proactively follow up with prospects to keep deals moving
Conduct in-home and on-site consultations to understand each client's goals, budget, and property
Maintain an organized pipeline in the CRM, with accurate stages, notes, and next steps for every opportunity
Meet or exceed the monthly and annual sales targets set by LPO leadership
Design custom pools and outdoor living spaces that reflect the client's vision, site conditions, and budget
Produce 2D and 3D renderings and design presentations using the company's design software (e.g., Pool Studio)
Select finishes, materials, water features, decking, lighting, and equipment that fit the design and the client's expectations
Revise designs based on client feedback until the concept is approved
Design outdoor construction elements, including patios, driveways, fire pits, outdoor living spaces, outdoor structures, rooftop bars, pool bars, pool houses, and related features
Create complete backyard concepts that integrate pools, hardscapes, structures, lighting, finishes, and entertainment areas
Client Experience & Handoff
Serve as the client's primary point of contact through the sales and design phase
Coordinate the handoff to construction, ensuring scope, drawings, and site details are complete and accurate
Stay engaged as a familiar point of contact during construction when the client needs reassurance or clarification
Represent LPO professionally at showroom visits, home shows, and community events
REQUIREMENTS:
Minimum of 5 years of Pool Design or Building Experience
Proficiency in Pool Studio Software
Proven sales experience in pools, construction, landscaping, or luxury home services
Regular travel to client meetings & job sites(Charleston, Bluffton, Beaufort, Columbia, Greenville, Cashiers, Asheville etc.)
Evening and weekend availability required to meet clients on their schedule
Periodic participation in home shows, trade events, community marketing, and regional associations
