Technical CX & Contracts Administrator

Posted today

peli products germanyDeerfield (MA)

Production, Planning, and Expediting Clerks Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers

SENIORITY

Senior

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About the role

Pelican Products in South Deerfield, MA is seeking a Technical Customer Service & Contracts Administrator to own customer requests from inquiry to shipment. You will coordinate with Engineering, Design, and Sales to fulfill orders and provide accurate quotations. The role requires CAD interpretation, SAP order processing, and strong communication to drive on-time delivery and customer satisfaction while supporting finance and quality initiatives.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.