Mandarin Speaking Client Advisor

Employment Type: Full-Time We are seeking a client-focused, fashion-forward Client Advisor to help build a luxury lifestyle presence within the local market. This role is ideal for a highly motivated sales professional who excels at cultivating meaningful relationships, delivering exceptional service, and identifying new opportunities to grow a loyal client base.

Key Responsibilities: Sales Generation Consistently achieve or exceed monthly, seasonal, individual, and store sales goals. Drive performance against key sales and customer experience metrics through elevated service and strong selling skills. Build comprehensive knowledge of merchandise, product stories, and relevant fashion trends. Identify new sales opportunities through events, activations, collaborations, fashion partners, stylists, and community networking. Follow all sales-related policies, procedures, and operational standards. Maintain an active awareness of luxury fashion, market trends, and client preferences. Client Experience & Relationship Management Deliver an exceptional, personalized client experience that exceeds expectations. Communicate product knowledge, brand heritage, and luxury lifestyle expertise with confidence and authenticity. Capture and maintain meaningful client information in CRM tools to support relationship-building and future outreach. Maintain an accurate, organized client book and provide timely follow-up on sales, requests, and appointments. Offer informed guidance on fashion trends, luxury products, and styling opportunities. Partner with colleagues to create a collaborative, consistent, and welcoming store environment. Operations Support store leadership with training activities related to the selling experience and role responsibilities. Accurately execute all point-of-sale and register functions. Assist with annual inventory and monthly cycle-count requirements. Maintain clean, organized, and well-managed stock and understock areas. Merchandising & Visual Standards Ensure the selling floor is clean, organized, and aligned with visual merchandising standards. Promptly communicate product concerns and inventory needs to store leadership. Support a polished, elevated retail environment that reflects luxury brand standards. Professional Standards Maintain a professional appearance and wardrobe presentation aligned with the brand image. Follow all company policies, procedures, and workplace expectations.

Qualifications: Bachelor’s degree and/or strong related professional experience. At least 2 years of retail experience; luxury fashion experience is strongly preferred. Experience with international or premium brands is a plus. Exceptional verbal and written communication skills. Strong relationship-building, networking, organization, and clienteling abilities. Passion for fashion, luxury products, customer experience, and sales performance.