Head of Customer Experience & Inside Sales
Posted today
decamarxStreetsboro (OH)
Sales ManagersComputer Systems Design Services
SENIORITY
Manager
SALARY
$180,000 - $230,000 per year
About the role
Decamarx, a portfolio company with multiple e-commerce brands, seeks a Director of Customer Service to lead a unified service function. You will standardize processes, technology, and performance metrics across brands, and drive a customer-centric growth agenda.
This is a transformation role requiring architectural change, team development, and cross-functional leadership. You will build and guide high-performing teams, align with Sales, Operations, Marketing, and Brand Leadership, and leverage#J-18808-Ljbffr
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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