Remote Customer Success Lead | Sales & Support

Posted today

sweet epic travelsScottsdale (AZ)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelTravel Agencies

SENIORITY

Senior

About the role

Sweet Epic Travels is seeking a Remote Customer Support Team Lead to act as the primary liaison for clients and elevate their experience from home. You will guide interactions, manage inquiries about insurance sales and benefits, and perform outbound outreach to uncover new opportunities. In this role you will coordinate with sales and marketing teams, analyze client data to drive improvements, and maintain HIPAA compliance while delivering strong customer service in a remote environment. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.