Director of Inside Sales & Revenue Operations

Posted 3 days ago

move conciergeFarmers Branch (TX)

Sales Managers Electronics and Appliance Retailers

SENIORITY

Manager

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About the role

Director Of Inside Sales & Revenue Operations The Director of Inside Sales & Revenue Operations leads our high-performance inside sales organization, connecting customers nationwide with essential home services during the move-in process. These services include electricity, internet, TV, home warranty, and smart home security solutions. This Director role is strategic, data-driven, and focused on scaling conversion, revenue, and customer experience across multiple service verticals. The ideal Director is a metrics-focused sales leader with a proven track record of growing inside sales teams, using analytics to drive decisions, and delivering results in fast-paced, partner-integrated environments. This is a full-time, onsite Director position based in our corporate office in Farmers Branch, Texas.

Key Responsibilities: Lead and develop the inside sales team to consistently meet and exceed monthly revenue goals. Coach and motivate sales managers, team leads, and individual contributors through in-office leadership and performance reviews. Partner with the VP of Sales to execute sales strategies that maximize lead utilization and salesperson productivity. Create, optimize, and scale sales scripts, processes, and playbooks for consistency and growth. Launch and manage new lead sources and product campaigns from rollout through performance analysis. Analyze KPIs, conversion metrics, pipeline data, and campaign performance to identify trends and improvement opportunities. Collaborate with marketing, operations, and product teams to improve call routing, lead quality, and sales efficiency. Manage forecasting and pipeline reporting to ensure accuracy and accountability. Drive a culture of accountability, continuous improvement, and high performance aligned with company values. Ensure compliance with partner agreements, regulatory standards, and data privacy requirements. Drive innovation in sales technology and methodologies to improve the mover experience.

Qualifications: Bachelor's degree in Business, Analytics, or a related field. 5+ years of progressive inside sales leadership experience. Proven success at the Director level managing and scaling high-volume inbound sales teams. Strong analytical skills with the ability to translate data into action. Experience improving conversion rates, KPIs, and customer satisfaction through process optimization. Background in home services, insurance, or other high-volume consumer sales environments preferred. Experience working in partner-driven or affiliate-based sales models. Advanced proficiency in Salesforce. Exceptional communication, coaching, and leadership skills.

Compensation & Benefits: Competitive base salary with performance-based bonus Health, dental, and vision insurance (70% employer-funded) Paid time off and holidays (up to 21 days in year one) 401(k) with 100% employer match Professional development and career growth opportunities Company Core Values Be Humble Transparent Communication Embrace and Drive Change Build a Positive Culture Mind-Blowing Experience Own It Physical Requirements Ability to sit for extended periods and work at a computer.

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