Deployment Strategist
staffgreatcomNew York (NY)
About the role
Our client is a fast-growing AI healthcare startup is seeking a Deployment Strategist to own end-to-end customer deployments for Fortune 500 healthcare organizations — managing stakeholders, timelines, and project plans as a foundational hire. This is a high-ownership, client-facing role for a high-agency operator who thrives in ambiguity, communicates exceptionally well, and builds relationships quickly.
What You'll Do:
- Lead a panel of 3–5 customer implementations from kickoff through go-live, managing project plans, timelines, and financial outcomes
- Manage complex stakeholder relationships across large healthcare organizations with multiple decision-makers
- Run kickoff calls, weekly syncs, and stakeholder check-ins — serving as the customer's primary non-technical point of contact
- Build and refine the implementation playbook from scratch as one of the first hires in this function
- Work in a dyad with a forward-deployed engineer, owning the project management and stakeholder side while they handle technical execution
- Key Requirements2–5 years in consulting or customer-facing implementation and project management at a B2B SaaS or tech startup
- Experience at a high-growth startup (Series A–D) or top-tier consulting firm (MBB or similar)
- Led end-to-end software implementations or customer onboarding with ownership of timelines, stakeholder management, and go-lives
- Multi-workstream project management — tracked 10+ parallel deliverables to deadline
- Semi-technical fluency — understands APIs, LLMs, and technical documentation
- Healthcare or health-tech implementation experience preferred
- Some signal of exceptionalism — top school, notable achievement, or spiky accomplishment
- High-agency executor who does the work themselves, not a delegator
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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