Assistant Spa Manager
heights wellness retreatFrisco (TX)
About the role
Benefits:
Bonus based on performance Employee discounts Opportunity for advancement Training & development Wellness resources Our brand purpose is to Elevate the Lives of the People we Touch. Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door. This position is the beginning to building a rewarding career in a dynamic industry. Company Perks Personal and Career Development Robust Leadership Training
Digital Work Environment:
Beautiful Retreats Massage Heights Family Fund Employee Discounts Competitive hourly pay with commission and bonus opportunities Schedule/Expected work hours 6–8-hour shifts Required 1 weekend shift Days and evening shifts available Weekends, evenings, and holidays are required Job Summary
The essential duties and responsibilities of the Assistant Retreat Director position are designed to assist the Retreat Director in exceptional guest service and team member satisfaction.
Responsibilities:
Directly assist the Retreat Director in supervising all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift Assist as assigned with recruitment, hiring, training, developing and retaining top talent Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role-playing, and training are essential for the success of the Front Desk Team Stay updated on all services, products, and promotions, and be diligent in setting an example for your team Effectively manage team member schedules to ensure proper execution of daily operations Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals Lead by example, demonstrating the ability to achieve personal as well as team goals
Qualifications:
At least 1-year face-to-face sales or retail management experience Self-starter mentality with leadership, organization, communication, and interpersonal skills At least 1-year experience in training, coaching, and conflict resolution Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline Demonstrate a working knowledge of computers and standard software Basic business math skills Must be able to work varied hours to include weekends, evenings, holidays, etc.
Company Overview:
Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. Company Values Loyal Authentic Passionate Diligent
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this