Remote Travel Experience Concierge
nova travelsBel Air (MD)
Remote Travel Experience Concierge
Posted 11 days ago
nova travelsBel Air (MD)
SENIORITY
Junior
About the role
Nova Travels is seeking a Travel Client Experience Specialist to support travelers through the planning and preparation of their trips, ensuring clients feel informed, supported, and confident while delivering a positive customer experience.
You will communicate with clients via email, phone, and messaging platforms, review plans, share destination information, and follow up before departure, all in a remote, flexible scheduling environment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.