Office Coordinator

About Us:At Gallagher’s, we believe in doing things the right way—because we care. Our motto, “Our customers know that Gallagher’s means quality, because at Gallagher’s, we care,” is more than just words—it’s our standard. We’re looking for an Office Coordinator who shares our commitment to excellence and is ready to help be a part of a team that delivers an outstanding customer experience every single day.Company DescriptionGallagher's Rug & Carpet Care is a locally owned and operated business located in the historic Central Eastside neighborhood of Portland, Oregon. We offer a range of services for residential and commercial clients, including carpet cleaning, rug cleaning, upholstery cleaning, and preventative and repair services. Our commitment to superior service and customer satisfaction drives everything we do.Position Overview:As our Office Coordinator, you will work directly with the owner to be a part of a team that exemplifies world-class customer service. You’ll be responsible for the daily operations of the office, team coordination, and creating a welcoming and efficient environment for both staff and customers. This is a key role for someone dependable, trustworthy, and truly invested in the success of the team and the business.Role Description:This is a full-time on-site role for an Office Coordinator at Gallagher's Rug & Carpet Care located in the Portland, Oregon Metropolitan Area. The Office Coordinator will be responsible for handling day-to-day administrative tasks, conducting rug intakes, and providing excellent customer service.Responsibilities:Collaborate one-on-one with the owner to build and maintain a high-performing, customer-focused teamOversee daily office operations, including scheduling, communications, and administrative tasksFoster a positive, professional, and caring workplace culture aligned with our core valuesMonitor and improve internal processes to ensure efficiency and excellenceMaintain accurate records, reports, and other essential documentationHandle confidential information with discretion and integrityQualifications:Proven experience as an office coordinator/admin assistantExcellent communication, organizational, and interpersonal skillsA proactive problem-solver with strong attention to detailHigh level of professionalism, dependability, and trustworthinessStrong computer and administrative skills (Google Docs, Sheets, scheduling tools, etc.)Passionate about providing exceptional customer service and supporting a purpose-driven businessExperience with schedulingAbility to prioritize tasks and manage time effectivelyStrong Communication and Customer Service skillsAdministrative Assistance and Office Administration skillsExperience in the cleaning or hospitality industry is a plusStrong attention to detailHigh school diploma or equivalent; associate's or bachelor's degree preferredWhy Join Us?A values-based work environmentOpportunity to have a real impact on team development and customer satisfactionWork closely with leadership in a role that is appreciated and respectedCompetitive pay and potential for growthIf you take pride in your work, thrive in a leadership role, and are ready to be part of something meaningful, we’d love to hear from you.Apply today and help us show the world what it means when we say, “At Gallagher’s, we care.”