Legal Priority Operator - 2nd Shift (Hybrid)

Posted 3 days ago

rr donnelleyPhoenix (AZ)

Legal Secretaries and Administrative Assistants All Other Business Support Services

SENIORITY

Junior

SALARY

$26.31 per hour

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About the role

Legal Priority Operator - 2nd Shift (Hybrid) Full-time

Department: Legal & Document Processing

Shift: 2nd Shift

Compensation: up to USD 26.31 - hourly

Company Description: RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description: *Must be able to commute to Phoenix, AZ*Strong clerical background with demonstrated expertise in formatting, proofreading, and conducting quality audits on complex documentation.

Shift: Sunday - Thursday, 230pm - 1030pmPay: $26.31 plus $2.00 shift premium

Training: Monday - Friday, 9am - 5pm, 6 weeks fully onsite

Hybrid: 3 days on site and 2 days remote (eligible post 90 day probation period)

Responsibilities:

Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
Coordinate, assign, distribute, prioritize, track and expedite workload to the department
Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
Direct requests to proper resources and coordinate with local and off-site office services
Assist with proofreading tasks and quality control analysis during heavy volume periods
Deliver projects within a reasonable, negotiated timeframe
Perform other related duties and assist with special projects as assigned
Maintain thorough knowledge of all firm-supported software packages
Other duties as assigned

Qualifications:

Ability to work in a fast-paced environment and meet pressing deadlines
Ability to produce quality work product
Minimum typing speed of 60 wpm with 95% accuracy
Excellent verbal and written communication skills
Flexibility to work overtime as required
High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook

Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace Prior document processing experience in a team environment Knowledge of legal terminology preferred but not required Transcription experience a plus

Additional Information: The rate of pay for this role at the noted RRD location is $26.31 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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