Customer Service Rep (100% Work From Home)
wayfairMoorhead (MN)
Customer Service Rep (100% Work From Home)
Posted yesterday
wayfairMoorhead (MN)
SENIORITY
Junior
About the role
Like any home, what's inside Wayfair's home is special. Wayfair is home to great people, great ideas and possibly YOU! Customer Service Reps @ Wayfair: Provide best in class customer experience to resolve customer issues; Troubleshoot and resolve customer service inquiries while building a connection with the customer; Navigate multiple software applications and tools in order to process resolutions for customers. Come join the team that is reinventing home and how everyone shops for it.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.