Customer Experience Specialist (Work From Home - Full Time)
cleanchoice energyHackettstown (NJ)
Customer Experience Specialist (Work From Home - Full Time)
Posted yesterday
cleanchoice energyHackettstown (NJ)
SENIORITY
Junior
About the role
[Customer Service Rep / Remote] - Anywhere in U.S. / Up to $25-hr / Health-Dental-Vision-Life-Disability / 401(k) matching / Health savings account / Paid time off / Employee assistance program / Tuition reimbursement - As a Customer Experience Specialist, you will: Manage inbound customer inquiries with professionalism and empathy; Resolve billing, service, and technical issues efficiently to ensure customer satisfaction; Collaborate with internal teams to communicate customer feedback and improve service delivery; Maintain accurate records of customer interactions and transactions to support operational excellence; Educate customers on CleanChoice Energy's products and services to promote sustainable energy solutions; Identify opportunities to upsell or cross-sell company offerings in a manner that aligns with customer needs; Deliver a seamless and positive customer journey from initial contact through resolution to foster long-term loyalty…Hiring Immediately >>
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.