Security Dispatch Center Operator
palamericanTempe (AZ)
About the role
Highly Skilled Security Operations Center Agent Needed Dispatch/SOC experience required. Rotating shift every six months! Must be available to work days, swings and graves. Opportunity at Pal American Security: Highly Skilled Security Operations Center Agent Needed! Are you looking for a dynamic work environment where your skills can shine? Do you want to be part of a team that values your contributions and supports your growth? If so, Pal American Security is the place for you! At Pal American Security, we pride ourselves on our commitment to excellence and innovation in security services. As a talented Security Operations Center (SOC) Agent, you will play a crucial role in ensuring the safety of our clients' properties. Join us and enjoy fantastic benefits including paid time off, health, dental, and vision insurance, while developing your skills in a supportive environment.
Key responsibilities:
Respond to alarms and emergencies swiftly and effectively. Communicate clearly with team members and clients; produce detailed reports. Provide exceptional customer service and support corporate safety programs. Coordinate emergency responses and review incident reports to enhance safety. Utilize systems like CCURE and Genetec for monitoring and security management.
Qualifications:
Outstanding interpersonal and communication skills. Experience in contract security, military, law enforcement, or corrections. Previous SOC experience is a must. Proficient in Microsoft Office (Excel, Word, Outlook, Teams).Must possess a valid AZ Unarmed Guard Card and Driver's License. Corporate requirements: High School Diploma, G.E.D., or equivalent education. Ability to pass a background check and drug screening. Strong commitment to security rules and safety protocols. If you're ready to make a difference and join a loving team dedicated to safety, apply now!
Benefits:
Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance Referral program
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