Global Technical Service Lead for Imaging & Detection

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viken detectionBurlington (MA)

First-Line Supervisors of Mechanics, Installers, and Repairers Irradiation Apparatus Manufacturing

SENIORITY

Manager

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About the role

Viken Detection Corp. in Burlington, MA seeks an experienced Technical Service Manager to lead our global service and support operations for X-ray imaging and radiation detection systems. You will mentor a hands-on team, drive service excellence, and bridge customer needs with engineering solutions. Responsibilities include managing escalations, coordinating field service, improving KPIs, and collaborating with Engineering, Manufacturing, Quality, and Product Management to resolve issues and

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