Service Delivery Manager - S&P - Sourcing
$125,000 to $135,000
ApplyService Delivery Manager - S&P - Sourcing
Posted 5 days ago
SENIORITY
Manager
SALARY
$125,000 to $135,000
About the role
- This is a team management + hands on sourcing ops role. Person will have exclusive responsibility to deliver targeted savings within the in scope spend.
- This role requires excellent communication skills to effectively engage with Genpact and client leadership, as well as other key stakeholders.
- The person should have experience in managing in scope spend and maximizing opportunities of saving by converting it into addressable / influenceable spend.
- Procure goods and services, obtains quotation, develops proposals and/or negotiates contracts of low to moderate value/risk consistent with client requirements.
- Excellent understanding and experience on RFP / RFX / RFQ is required to be managed via formal ERP / procurement tool based sourcing. Understanding of eAuction is mandatory.
- Understanding on upstream and downstream sourcing process, namely S2P and P2P process.
- Manage Proactive engagements activity for operational planned spend opportunities within defined operational spend levels to drive savings for the client.
- Supervise transactional buying desk activities and support wider category management. It includes PR to PO team.
- Quotation analysis and recommendations, consideration suitability/reliability of suppliers to meet operational requirements and as per Client Procurement Policy/Sourcing guidelines
- Negotiate with Suppliers on both Commercial and Non Commercial Clauses as per guidance. Support junior buyers in their sourcing projects / negotiations.
- Obtain approval from Client Category Manager on finalized projects
- Support Drafting of Contract as Client and Senior Buyer instructions
- Record Savings in the Client Savings Data Base
- Engagement with operational teams to review pipeline and track savings opportunities
- Work closely with category managers and business units to establish and deliver procurement requirements, strategic benefits and compliance to existing procurement contracts
- Should be able to effectively manage internal / external customers & stake holders
- Assumes additional responsibilities of team lead. Person must believe in role modelling.
- Develop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement.
- Act as a single point of contact to the client and maintain good relations single handedly. Be the face to the client and manage escalations / complex issues independently.
- Qualifications we seek in you!
- Hands on experience of operational sourcing (indirect) and tactical buying.
- Experience of managing a team will be an additional advantage.
- Hands on experience on Coupa (preference) /ARIBA or similar systems for procurement / CRM tools
- Excellent Proficiency is required in the use of Microsoft Office, specifically Excel, PowerPoint, and Word.
- Green belt / Black belt / certified lean professional will be preferred.
- Any sourcing / project management certification / course will be a preference.
- US / UK sourcing experience will be preferred.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
