Piercing Care Coordinator

Benefits: 401(k) Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Training & development We are seeking a friendly and service-oriented Piercing Care Coordinator to join our team! Our Piercing Care Coordinator is dedicated to providing an exceptional experience for every client. As sales support for our piercers and piercing clients', the Piercing Care Coordinator contributes to the experience of our luxury piercing products and services for the full customer journey, beginning pre-appointment staying focused on the end goal of healthy, healed piercings. In this role, you will be responsible for:responding to piercing customer communications in person and by text and emailsupporting piercing-related sales in person at counterproviding support for traditional jewelry sales as neededexecuting day-to-day operational tasks within the piercing areaseeking ways to improve the piercing customers' experiencesdemonstrating responsibility & accountability for individual & team goalssubmitting photos & videos for marketing content Operational tasks include but are not limited to:organizing & tracking in store and online piercing jewelry orders and repairssubmitting and receiving special order & custom piercing jewelry salessupporting sales and problem solving at the piercing counterordering & organizing piercing department suppliescontributing to overall studio hygienemaintaining clean systems for orders, repairs, appointments, and will callmanaging accurate inventory of piercing jewelry & supplies Our Piercing Care Coordinator operates in a fast-paced environment and acts as the traffic controller for the piercing department, with the goals of exceptional sales and service at the heart of every choice they make. You'll have the opportunity to have a clear impact on the customers' experiences, the piercing projects performed, and daily sales in your location.