Parts Advisor

Posted today

red rock auto of watford cityWilliston (ND)

Parts Salespersons Automotive Parts and Accessories Retailers

SENIORITY

Mid

SALARY

$4000-$7500 / month

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About the role

Parts Counter Associate / Parts Advisor We are seeking a customer-focused Parts Counter Associate / Parts Advisor to join our parts department at our Watford City location. In this role, you will be the go-to resource for customers and service technicians looking to identify, locate, and order the right parts for their vehicles. The ideal candidate is organized, detail-oriented, and passionate about the automotive industry. Prior dealership or automotive parts experience is preferred but not required.

About Us: We are a family-owned automotive dealership group with a long history of serving our communities. Our dealerships carry top brands and offer a full range of sales, service, parts, and reconditioning solutions. We believe that exceptional customer experiences start with exceptional team members, which is why we invest in our people through competitive pay, paid training, and real career advancement paths. When you join our team, you become part of a supportive, collaborative workplace where your contributions are recognized and your growth is encouraged.

Benefits:

401(k)401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Pay range: $4000-$7500 / month (Base + Commission)

Responsibilities:

Assist retail and wholesale customers and service technicians in identifying and ordering the correct parts and accessories
Process parts orders by locating and retrieving inventory from stock
Provide accurate pricing, availability information, and delivery timelines
Maintain accurate inventory levels and perform regular stock checks
Receive, inspect, and stock incoming parts shipments
Ensure the parts department is organized, clean, and efficiently managed
Collaborate with service advisors and technicians to fulfill parts requests promptly
Process returns and warranty claims according to dealership and manufacturer procedures
Provide professional and courteous phone and in-person customer service
Stay informed on current parts, product updates, and automotive industry trends

Qualifications:

Previous experience as a parts counterperson, parts advisor, or in an automotive parts retail environment preferred
Strong organizational skills with the ability to manage inventory and locate parts quickly
Excellent customer service, communication, and phone etiquette skills
Basic computer proficiency; familiarity with dealership management systems (DMS) a plus
Ability to calculate pricing, discounts, and margins using basic math and ExcelHigh attention to detail and accuracy when fulfilling orders
Ability to work in a fast-paced team environment
Valid driver's license preferred

Reliably commute to Watford City, ND.We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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