Provisioning Analyst

Provisioning Analyst Full-time Lehi, UT, USYou'll be joining Adobe on a contract opportunity, employed through NextDeavorBenefits You'll LoveNextDeavor offers health, vision and dental benefits for contract employees Paid sick leave eligibility is contingent on state of residence Optional 401k Plan (excludes employer match) Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment Become a Key Player as a Provisioning Analyst You will ensure customers receive timely and accurate account provisioning and billing support, directly impacting customer activation and retention for the organization. You'll collaborate with stakeholders across Product Delivery Operations, Sales, Customer Care, Engineering, Order Management and Marketing to resolve exceptions and streamline provisioning. This is a Hybrid role — onsite required 3 days a week (Tues/Wed/Thurs).Here's How You'll Make an Impact on the TeamCreate and manage new customer accounts, link solution accounts to cloud organizations, enable features and user access, and perform upgrades/renewals, suspensions and terminations Review contracts to validate fulfillment requests for provisioning Develop and maintain provisioning guidelines and work instructions to ensure consistent fulfillment Monitor and prioritize daily requests, manage backlogs, and complete requests within SLACoordinate multiple requests, analyze data to inform decision-makers, and select solutions for complex problems Maintain SharePoint databases and internal dashboards with accurate provisioning data Manage transfer billing and perform billing ID remaps; track and upload billing changes Liaise closely with Program Management and other teams to handle exceptions and out-of-process requests Represent the organization professionally in internal and external interactions Here's What You'll Need to Be Successful in This Role Bachelor's degree Ability to multitask and work under pressure while staying organized and detail oriented Strong verbal and written communication skills and professional demeanor Demonstrated problem solving skills, flexibility, and even temperament Strong work ethic, commitment, and a positive attitude Pay Range$28.20 - $35.25/hour Ready to Make Your Mark? This role may fill quickly. Submit your resume to be considered.