Spa Front Desk: Guest Experience & Membership Advisor

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heyday skincare corporateNew York (NY)

Skincare Specialists Other Personal Care Services

SENIORITY

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About the role

Heyday, a fast-growing skincare brand, invites you to join our NYC shops as a Host. You will connect with guests, share product recommendations, anticipate needs, and resolve questions to deliver an outstanding client experience. You will educate clients on promotions, memberships, and future appointments, assist with daily shop tasks, and help train new hosts. You’ll contribute to maintaining Heyday’s aesthetic, atmosphere, and inclusive culture across our team.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.