Director, Customer Quality Excellence
murata manufacturingSan Diego (CA)
Director, Customer Quality Excellence
Posted yesterday
murata manufacturingSan Diego (CA)
SENIORITY
Manager
About the role
pSemi Corporation, a Murata company, is seeking a Director of Customer Quality Engineering in San Diego. You will lead the Customer Quality Engineering group to ensure customer satisfaction and business continuity, and act as the voice of the customer within the organization.
You will own the end-to-end customer complaint system (RMA/CAR/8D), drive cross-functional root-cause analysis, and coach a team of quality engineers. Travel domestically/internationally as needed.
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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