Scheduler/Customer Service Representative

Posted 9 days ago

livingoodsPooler (GA)

Customer Service Representatives Appliance Repair and Maintenance

SENIORITY

Mid

SALARY

$38,000 - $42,000 per year

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About the role

Customer Service Representative/ Scheduling Coordinator Livingood's, Savannah's largest independent home appliance store, is seeking a skilled, experienced, and reliable Customer Service Representative/ Scheduling Coordinator. We are looking for someone with strong communication skills, who takes pride in their work, and has good attention to detail. The ability to multi-task in a fast-paced environment is a must.

Responsibilities:

Interacts with customers in a friendly and professional manner (incoming and outgoing calls)
Uses software to schedule service on customer's home appliances. Familiarity with the local area is desirable
Filing of completed service tickets
Other duties as assigned by Customer Service Manager

Qualifications:

Previous customer service experience
High level of ownership, accountability and initiative
Excellent communication (including strong telephone etiquette), interpersonal and analytical skills
Ability to demonstrate good judgement when handling customer concerns
Prioritize multiple tasks in a fast-paced environment
Ability to develop relationships with customers and colleagues
Ability to quickly learn new procedures and processes
Strong organizational and follow-through skills
Must be reliable, with excellent attendance
Computer and technology competency

This position offers many outstanding benefits including company health, dental, and vision insurance, paid holidays, paid time off, and much more. Livingood's is locally owned and operated, celebrating over 40 years of providing customers in the Georgia and South Carolina areas the best appliance value and the highest level of customer service. If you are looking for a great company to grow your career with, please apply today by submitting your resume through this site, or in person at 126 Westside Blvd, Pooler, GA 31322.

Compensation: $38,000.00 - $42,000.00 per year

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