Quality Assurance Position Schedule Monday- Friday 7am-3:30pm
Essential Functions:
Ensures customer orders are fulfilled per quality guidelines performing inspections of products prior to delivery to customers and documenting results in accordance with established procedures Ensures products meet the highest standards of quality and customer expectations met, if not exceeded Researches and resolves inventory discrepancies Researches and resolves cancelled picks, picks on hold, and other applicable duties Researches and monitors Flatbed Fulfillment Center (FFC) shrink daily providing key information to FFC Operations Support Supervisor Communicates compliance issues to FFC Operations Support Supervisor Reports WMS issues impacting day-to-day operations and optimization troubleshooting and providing support to resolve issues in a timely manner Audits processes across the facility ensuring correct processes are utilized, recording inaccuracies, and providing information to the FFC Operations Support Supervisor Conducts audits on shipments and warehouse cycle schedules Works closely with supervisors and associates to correct errors Delivers coaching and feedback to team members related to quality performance and safe behaviors Identifies and resolves any safety issues on the floor and notifies the appropriate party for resolution if necessary Performs other quality assurance job duties as assigned
Minimum Requirements:
High School or GED2 years' experience in quality assurance and distribution center operations Basic math and reading comprehension skills Basic computer skills including a working knowledge of Microsoft Office Experience with software applications such as Excel, Access, and WMSExperience using troubleshooting processes to resolve problems Preferences: Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time
Pay Range:
$23.20 - $29.75 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe's and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.
