Durable Medical Equipment Coordinator - Multiple Locations

Shift: Monday-Friday 8:30am - 4:30pmPrimary Location: 8950 University Blvd, Suite 150, North Charleston, SC - Position will travel to offices across the system. The Durable Medical Equipment (DME) Coordinator is responsible for coordinating departmental workflows, supporting operational processes, and facilitating efficient day-to-day activities within the DME program. This role provides guidance and support to team members, assists with onboarding and training activities, and ensures alignment of work across functions. The Coordinator partners with leadership to maintain organized, consistent, and effective operations while supporting staff in the execution of their responsibilities. This role provides guidance and support to team members, assists with onboarding and training activities, and supports the resolution of complex or escalated patient eligibility and workflow Job Functions Coordinate and support daily departmental workflows, including work prioritization, scheduling support, and alignment of team activities to ensure efficient as a resource to team members by providing guidance on processes, procedures, eligibility requirements, and patient-related workflows, escalating issues to leadership as perform Durable Medical Equipment Liaison responsibilities, including insurance verification, eligibility determination, patient financial responsibility review, and patient education on equipment use and safety. Support the resolution of non-routine or complex coverage, authorization, or documentation issues, and assist in ensuring consistent application of processes across the team. Assist with orientation, onboarding, and ongoing training of associates, including reinforcement of standard processes and leadership with department operations, including tracking workflow needs, assisting with work organization, and maintaining awareness of operational demands. May assist in the creation and processing of purchase orders and related operational workflows and identify opportunities to improve efficiency, consistency, and overall effectiveness of departmental processes. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable /Certification May have one of the following (preferred):National Athletic Trainers Association Board of Certification (NATABOC) Athletic Trainer License in the state of practice Certified Medical Assistant (CMA) American Association of Medical Assisting Registered Medical Assistant (RMA) American Medical Technologies Certified Clinical Medical Assistant (CCMA) National Healthcareer Association (NHA) National Certified Medical Assistant (NCMA) National Center for Competency Testing (NCCT) Nationally Registered Certified Medical Assistant (NRCMA) National Association for Health Professionals (NAHP – Not accepted in South Carolina)BLS Basic Life Support (preferred upon hire, required within 30 days for BSMH, required at hire RSFH) Education High School diploma or equivalent (required) Work Experience 1 year durable medical equipment experience (preferred) Training NoneLanguageNonePatient Population Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served in his or her assigned area. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years).Geriatrics (65 years and older)