Overview:
In this role you drive the product vision and strategy for Global Order Management, Delivery Management, and Carrier Allocation to optimize value and align with company initiatives. You will shape global standards, lead cross-geo teams, and communicate strategy to senior stakeholders. You’ll advance the product through market intelligence, technology development, and strategic partnerships, influencing key customers and service providers. This is a senior, impact-focused position at the HQ with a strong emphasis on collaboration and driving growth. Compensation / Benefits Paid Vacation Holidays 401(k) with employer match Employee Stock Purchase Plan (ESPP) Medical/Dental/Vision coverage Paid Parental Leave
Responsibilities:
Lead the Global Order Management product plan and goals across geographies Participate in worldwide leadership meetings and present to the Board when needed Create, maintain, and enforce Order Management standards and guidelines Define and standardize Origin and Management Branch models, tools, and requirements Drive the Service Provider Program value and network development (e.g., key providers, data sources) Engage in cross-product technology development and analytics strategy Develop market-responsive Product R&D and solutions for GEO/Business Development feedback Collaborate with Account Management and Sales to close global Order Management opportunities Oversee catalyst accounts and build relationships with top customers Act as Executive Product Sponsor in customer contract negotiations Coach and develop Global and Regional Order Management teams Ensure global strategy is understood and executed across geographies Monitor performance, drive improvements, and share best practices Maintain product compliance and review P&L with leadership Prepare budgets and conduct annual performance reviews Support GEO/Business Development in sales, bid, and analytics initiatives Deliver EXPONOW initiatives and adhere to regulatory requirements Commitment to ethical practice and attention to detail
Key requirements:
Five (5) plus years of Product experience at Expeditors including Order Management leadership in GEO/CHQ Five (5) plus years of branch experience at Expeditors Seven (7) plus years of management position at Expeditors Ten (10) years of industry specific qualification Proven leadership attitude and background Demonstrated expertise in Order Management, Delivery Management and Carrier Allocation solutions Strong market and product knowledge Effective interpersonal and communication skills Proven sales and negotiation skills Certification in Management and/or Leadership Program Proficient with Microsoft 365 applications leadership clear communication negotiation Order Management Delivery Management Carrier Allocation