IT Technician Remote/Onsite MSP Support
diligexNew York (NY)
About the role
Diligex is seeking an IT Technician to join our Midtown NYC team full-time. This role is ideal for those with 1-2 years of IT experience who are passionate about technology and customer satisfaction. Responsibilities include providing on-site and remote support, monitoring client systems, and creating technical documentation. The candidate should possess a technical certification and have experience in customer service. A collaborative spirit and excellent multitasking abilities are essential for success in this position.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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