Client Service Representative

Posted 3 days ago

florida veterinary rehabilitationDeland (FL)

Veterinary Assistants and Laboratory Animal Caretakers Veterinary Services

SENIORITY

Mid

SALARY

$16.50 - $18.50 per hour

Apply

About the role

Benefits:

401(k)401(k) matching
Employee discounts
Health insurance
Paid time off
Profit sharing
Training & development

Florida Veterinary Rehabilitation is passionate about helping pets move better, feel better, and live their best life. FVR provides physical rehabilitation, pain management, and sports medicine for dogs and cats in Deland, Fl. We pride ourselves on our expertise, compassion, and commitment to excellence for our clients and their pets. Are you a passionate individual who is enthusiastic to learn and dedicated to providing clients with "red carpet" treatment? If this is you, apply today! As a Client Care Specialist/Veterinary Receptionist you will: Be the face of the office Greet clients in a friendly and professional manner Have empathy for both our clients and your team members Speak in a clear and concise manner that is easy for clients to understand Be a team player, well organized, self-motivated, and able to multi-task Continue to learn and grow with our team The position includes the following duties and responsibilities: Scheduling appointments Checking in/out patients Completing follow up and reminder calls Maintaining internal communication with the doctors and staff Communicating with clients via phone, email, text, and in person Able to answer client questions with confidence Troubleshoot client issues and know when to partner internally for escalations Other duties as assigned

Job requirements:

Critical thinking skills
Outstanding written and verbal communication skills
Computer and technical skills
Be able to lift up to 40 lbs
Sit and/or stand for long periods of time
Work Tuesday through Saturday
Serious inquires by email only. No phone calls will not be accepted.
Florida Veterinary Rehabilitation provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-Time

Schedule: Tuesday through Saturday (required)

Expected hours: 35 – 40 per week

Pay: $16.50 - $18.50 per hour (varies with experience)

Work Location: In person (Deland, FL)

Experience: Front Desk: 2 Years (required)

Veterinary Experience: 1 Year (preferred)

Benefits:

Employee Discount
Paid Time OffHealth Plans (after probation)
Retirement Plan with Employer Match (once eligible)
Bonus Opportunities
Training & Career Development Opportunities

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.