Body Shop Manager - Sioux City

Posted 19 days ago

north american truck trailerSioux City (IA)

SENIORITY

Senior

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About the role

Body Shop Manager North American Truck & Trailer, a leading Midwest dealership of Kenworth and Volvo trucks is seeking a Body Shop Manager for our Sioux City location. North American Truck & Trailer is a dynamic and growing company. We are looking for a candidate that wants to build a career by learning and growing with us. One must have the ability to work in a fast-paced environment with the ability to prioritize and multi-task.
Essential Duties and Responsibilities:
  • Forecast goals and objectives for the department and strive to meet them.
  • Working with all departments in harmony
  • Prepare and administer an annual operating budget for the body shop
  • Attends managers' meetings as requested
  • Understand, keep abreast of and comply with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA right-to-know, etc.
  • Hire, train, motive, counsel and monitor the performance of all body shop staff.
  • Direct and schedule the activities of all body shop employees
  • Provide technical assistance as needed
  • Conduct meetings with body shop employees to discuss activities and problems of mutual interest
  • Monitor Body Shop Technicians' payroll records
  • Conduct monthly safety meetings
  • Establish and maintain good working relationships with insurance adjusters
  • Establish and maintain good working relationships with customers to encourage repeat and referral business
  • Supervise all activities of and communication with wreckers
  • Greet all customers promptly and give fair estimates on costs and time required for body work
  • Break down estimates into labor and parts before the job is started so that Repair Technicians are aware of time allowances
  • Quality-check completed jobs
  • Handle all customer complaints
  • Keep abreast of new equipment and tools available and recommend purchases
  • Ensure that the work areas and customer waiting areas are kept clean
  • Account for all documents; ensure that none are missing
  • Follow up on all parts department orders to ensure parts availability
  • Participate in all available training programs
  • Must have a working knowledge and understanding of the company's Job Safety Analysis pertaining to this position and positions this individual supervises
  • Must have a working knowledge and understanding of the company's safety policy.
Supervisory Responsibilities:
  • Oversee Body Shop Department
  • Must conduct all 90 Day reviews in a timely manner
  • Must have each employee's yearly Performance Review completed by his/her actual anniversary date.
  • Full benefit package offered after 30 days of employment. Pre employment drug screen and physical are required.

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