Digital Collections Representative

Posted 9 days ago

mandarich law groupChicago (IL)

Bill and Account Collectors Collection Agencies

SENIORITY

Senior

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About the role

Digital Collections Representative - Downtown Chicago Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are looking for great people to bring their passion and strong work ethic to the job. We currently have multiple openings for our newly created department in our downtown Chicago office. This a full-time, non-exempt position. Base schedule is Monday thru Friday 8AM to 5PM. In-Office Interested applicants: We require a completed employment applicant and resume.

What You'll Do:

Follow set procedures and steps to review accounts
Communicate with clients to resolve collections accounts
Respond to client/customer or attorney inquiries via email

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.