Senior Manager, Customer Care & Experience

Posted today

cox automotivePhoenix (AZ)
First-Line Supervisors of Personal Service WorkersNew Car Dealers

SENIORITY

Senior

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About the role

Cox Automotive Inc. is seeking a Senior Manager of Customer Care to lead a team of leaders and front-line staff serving Manheim clients and operational groups. The role collaborates with auctions, product and sales teams, and third-party vendors to ensure superior client experiences. The position requires 8+ years of relevant experience with at least 3 years in a management role, strong communication, and a proven ability to coach and develop staff. #J-18808-Ljbffr

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