Information Technology Support Analyst

Posted today

trimech finishing solutionsDenver (CO)

Computer User Support Specialists Computer Systems Design Services

SENIORITY

Junior

SALARY

$67,000 - $94,000 per year

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About the role

We are looking for a reliable and customer-focused IT Support Analyst to join our remote team. This role is perfect for someone who enjoys helping people, solving everyday tech issues, and ensuring smooth operations. You will be the first point of contact for our team members needing IT assistance, providing support and guidance in a friendly and timely manner.

Key Responsibilities:

Provide day-to-day IT support to team members via chat, email, and phone
Help with setup and troubleshooting of systems, applications, and accounts
Assist with onboarding new employees from an IT perspective
Document issues and solutions for future reference
Collaborate with the wider IT team to improve our support process
Maintain a high level of professionalism and customer service

What We’re Looking For:

Good communication and problem-solving skills
Basic understanding of IT systems, tools, and applications
A customer-first mindset and patience in resolving issues
Ability to work independently in a remote environment
Prior experience in IT support or a related role is an advantage, but not mandatory

What We Offer:

Fully remote work flexibility
Supportive and collaborative team culture
Opportunities for growth and learning
Competitive compensation package

Pay: $67,000 - $94,000 per year

If you are passionate about technology and enjoy helping others succeed, we’d love to hear from you.

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