Call Center Operations & People Leader

Posted 19 days ago

walmartPierre (SD)

SENIORITY

Mid

Apply

About the role

Walmart in Pierre, USA, seeks a Call Center professional to provide customer support and resolve inquiries. You will use ticketing systems, monitor performance metrics, and contribute to process improvements. The role involves managing touch center operations, staffing plans, scheduling adherence, and coaching teammates, all while upholding Walmart values and policies. A Bachelor's degree is required for this position.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this