Remote Enterprise CS Leader

Posted yesterday

zocksMillbrae (CA)

SENIORITY

Manager

Apply

About the role

Zocks is seeking a Head of Enterprise Customer Success to own post-sales outcomes for our largest clients, including RIAs, broker-dealers, banks and other financial services firms. You will build a high-caliber CS team, design scalable playbooks, and partner with Sales, Product and Engineering to ensure measurable value and renewals. You will lead the team through advisory engagements, drive adoption, and shape processes that scale across complex enterprise accounts while maintaining a strong

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this