Customer Service Representative

Category: Clerical Call Center

Location: Little Rock, AR 72211

Pay: $14.00 Hourly

Status: Open

Company Profile: Elwood Staffing

What's in it for you? Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday PayTeladoc (online care)
• Referral Bonus Incentive
• Weekly Pay 401kAnd More!
• Customer Service Representative Details:
• Temp-to-Hire position$ 14.00 / hour
• Full Time work available
• First Shift (Monday through Friday from 08:00am to 05:00pm)
• We are seeking a dedicated and professional Customer Service Representative to join our in-office team in a temporary capacity.
• This role focuses on third-party collections, requiring exceptional communication and negotiation skills.
• You will be responsible for making outbound calls, establishing payment arrangements, and accurately documenting interactions while adhering to industry regulations.
• This is a full-time position offering significant bonus potential. This is a temp to perm position.
• Handle sensitive information with discretion and maintain a high level of professionalism.

Customer Service Representative Qualifications: Excellent verbal and written communication skills. Proven experience in a call center environment, preferably with collections responsibilities. Proficient 10-key data entry (by touch) with high accuracy. Strong working knowledge of Microsoft Windows OS.Exceptional negotiation, problem-solving, and active listening abilities. Ability to thrive in a fast-paced, target-driven environment. Familiarity with call center environment strongly preferred- Excellent customer service skills required. Applicant may be subject to a background check Pre-employment drug screen is required as a condition of employment*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability. We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.