Front Office Administrator

Front Office Administrator Fast growing El Paso, TX commercial HVAC office seeks a Front Office Administrator with an emphasis in customer service and a positive, upbeat, can-do attitude. This person must work well in high-call volume, fast paced multi phone line sales environment. Customer Service and excellent people skills a MUST. Position requires a high level of correspondence with sales team and with customers & vendors. Must be proficient in Microsoft applications and be able to work well with others. Responsibilities include answering phones, seeking out an associate who will assist customers, not just forward to extensions and Voicemail. Accountable for up-keep of daily "in/out of office" and communicating this with inbound callers. Sort, open and distribute mail daily. Maintain the conference room scheduling. Ordering office supplies, receiving and distribution. Responsible for clerical and administrative support including faxing, copying and data entry as needed. Ability to multi-task, prioritize and strong organizational skills are essential. Experienced in customer service, enjoy working both independently and in a fast-paced sales team environment. Performs other duties as assigned. Execute event planning and customer events. Flexibility to work overtime/ weekends, as required. The required profile includes five (5) years of experience in a high-volume phone call environment. Proficient PC skills including Microsoft Word, Excel, PowerPoint, and Outlook. HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus. Bilingual, a plus. Other skills/abilities include language skills, mathematical skills, reasoning ability, and mental stamina for problem solving and prioritizing multiple tasks. Environmental requirements include working in an office environment. Physical demands include using hands to operate computer keyboard and telephone, reaching with hands and arms, standing, walking, and sitting. Climbing or balancing, stooping, kneeling, crouching, or crawling occasionally. Lifting and/or moving up to 25 pounds regularly, up to 50 pounds frequently. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. MPSW is an Equal Opportunity Employer. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.