Member Experience Concierge - Front Desk (Gym Access)
fitness venturesSioux Falls (SD)
Member Experience Concierge - Front Desk (Gym Access)
Posted 18 days ago
fitness venturesSioux Falls (SD)
SENIORITY
Mid
About the role
Fitness Ventures (Crunch Fitness) is seeking a Member Services Representative to be the first and last point of contact for members and guests. The role focuses on delivering exceptional customer service, welcoming every visitor, and supporting member needs to promote satisfaction and retention.
The MSR will handle front desk operations, greet guests, process payments, schedule services, and promote club offerings while maintaining a clean, professional environment and collaborative team culture.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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