Client Service & Marketing - Head of Marketing

Key Responsibilities: Manage email marketing from content-calendar planning through email development, audience segmentation, testing, deployment, and performance reporting. Develop both editorial campaigns and tactical emails, including event invitations and showroom updates. Execute organic social content across multiple brand channels, ensuring assets are organized, scheduled, and deployed accurately. Support paid social execution and ongoing campaign optimization. Monitor and respond to social media comments and direct messages using established brand guidelines. Track digital and social KPIs, prepare monthly and quarterly reports, and recommend improvements based on performance. Coordinate daily platform operations, vendor relationships, and project workflows.

Qualifications: Experience with email marketing platforms, social media management tools such as Sprout Social, and project management systems such as Monday.com .Strong organizational skills and the ability to follow established processes while remaining flexible. Open to feedback and comfortable working through change and ambiguity. Resourceful self-starter with strong problem-solving skills and the ability to manage unexpected priorities. Refined creative judgment and an understanding of the nuances of premium or luxury-focused brands.