Overview:
As a Forward Deployed Engineer, you embed with a strategic enterprise to design, build, deploy, and run AI-powered production systems alongside the customer. You own outcomes end-to-end, delivering enterprise-scale solutions and reusable architectures that scale the FDE practice. You collaborate with cross-functional teams to drive measurable customer business outcomes and influence the technical strategy across services and organizational boundaries. This role combines hands-on software delivery with high ownership and urgency to accelerate AI adoption at scale. Compensation / Benefits work-life balance flexible working culture mentorship and career growth health insurance 401(k) matching paid time off
Responsibilities:
Lead technical delivery across customer engagements Own the technical strategy and execution for complex, multi-workstream AI programs Make architecture decisions spanning multiple services and boundaries Align technical approach with the customer's long-term technology strategy Architect and build production AI systems at scale Design foundational architectures for complex engagements (multi-agent orchestration, enterprise retrieval, decision intelligence) Drive clarity and definition where business problems or tech approach are not defined Establish production readiness standards, testing, observability, and incident response Scale team effectiveness through patterns, mentoring, and hiring involvement Accelerate customer transformation by creating accelerators and reusable platforms
Key requirements:
5+ years of professional software development experience 5+ years programming experience in at least one language 5+ years leading design or architecture of scalable systems Experience as a mentor, tech lead, or engineering team lead Experience communicating technical concepts to varied audiences, including senior stakeholders Experience leading production-scale development with AI agents a plus Experience with AI tooling: evaluation frameworks, agent tooling, RAG pipelines, and prompt engineering Preferred: Experience with AWS services Preferred: Experience building or deploying AI/ML applications at enterprise production scale Preferred: Background as founder or startup leader with high ownership and urgency Preferred: Experience delivering complex multi-component systems in customer environments Preferred: Proficiency with React, TypeScript, Python, and/or Go Preferred: Experience leading customer-facing projects or managing external stakeholders 3+ years in Agile, startup, or fast-scaling environments excellent communication across technical and non-technical stakeholders mentorship and leadership customer-obsessed collaboration AI tools: eval frameworks, agent tooling, RAG pipelines, prompt engineering Production AI systems design and deployment Multi-agent orchestration and decision intelligence platforms