HOME HARDLINES/CLERK
kroger family of companiesSt George (UT)
About the role
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES:
Promote trust and respect among associatesCreate an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the storeGain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about productsOffer product samples to help customers discover new items or products they inquire aboutInform customers of Drug GM and Home specialsRecommend Drug GM and Home items to customers to ensure they get the products they want and needReview "sell by" dates and take appropriate actionLabel, stock and inventory department merchandiseReport product ordering/shipping discrepancies to the department managerDisplay a positive attitudeStay current with present, future, seasonal and special adsReinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store managementPractice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repairNotify management of customer or employee accidentsReport all safety risk, or issues, and illegal activity, including: robbery, theft or fraudMust be able to perform the essential functions of this position with or without reasonable accommodationQUALIFICATIONS MinimumAbility to handle stressful situationsEffective communication skillsKnowledge of basic math; counting, addition, and subtractionDesiredRetail experienceSecond language: speaking, reading and/or writing
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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