Eligibility Specialist - PRN, As Needed

Financial Assistance Coordinator Maintain up-to-date knowledge of regulations involving government sponsored programs, hospital charity care policies, and other financial assistance programs, including eligibility criteria and application procedures. Assess patients' financial situations to determine eligibility for government sponsored programs, charity care, or other financial assistance programs through interviews, document reviews, and verification processes. Guide patients through the completion and submission of applications for government sponsored programs, hospital charity care, and other relevant programs, ensuring all required documentation is accurate and complete. Act as a liaison between patients and program administrators, advocating for patients to ensure timely processing of applications and resolution of issues. Maintain accurate and confidential records of patient interactions, eligibility assessments, and application statuses in compliance with hospital policies and applicable regulations. Educate patients and families about available financial assistance options, explaining complex program details in a clear and empathetic manner. Work closely with hospital billing, social work, and case management teams to coordinate patient care and financial support services. Ensure all activities adhere to federal, state, and hospital regulations, including HIPAA, regarding patient privacy and financial assistance processes. Verify and correctly assign insurance coverages based on eligibility responses. Perform all other duties as assigned.