Swirler

Pay: $20.00/hour + pooled tipsWhat You'll DoCraft the productSwirl frozen yogurt from soft-serve machines to Lillie's portion and presentation standardsBuild and finish cups with fruit, dry, and hardshell toppings exactly as orderedHandle every cup as if it were going to a friendDeliver the hospitalityGreet every guest warmly, guide them through flavors and toppings, and make recommendationsResolve small issues on the spot and escalate anything bigger to the Shift LeadKeep the line moving without ever making a guest feel rushedRun the registerTake orders and process payments accurately on the POS (card-only) Follow all POS and tip-handling proceduresKeep the shop stocked and cleanRestock yogurt, toppings, cups, spoons, and supplies throughout the shiftRotate product, check dates, and follow food safety and temperature standardsClean and sanitize counters, topping stations, machines, dining area, and restrooms on scheduleOpen and closeComplete opening and closing checklists: machine setup and shutdown, topping bar setup and breakdown, cleaning, and end-of-shift tasksReport equipment issues or safety concerns to the Shift Lead or GMRepresent the brandFollow Lillie's operational standards, dress code, and Employee HandbookShow up on time, in uniform, ready for your posted shiftWhat We're Looking ForFriendly, upbeat, and comfortable talking to strangers all dayReliable and punctual; able to follow a schedule posted two weeks in advanceAttention to detail: cups look right, counters stay clean, orders are correctTeam player who pitches in without being askedAble to learn a POS system and simple recipes quicklyNo prior experience required; we trainRequirementsMust be at least 18 years oldCalifornia Food Handler Card within 30 days of hire (Lillie covers the cost and pays for training time) Ability to stand and move for the full shift, bend, reach, and lift up to 30 lbsAvailability for evenings, weekends, and holidaysAdherence to Lillie's dress and hygiene standards (branded hat or bandana, neutral shirt and pants, closed-toe shoes, shop-provided apron) What You Get$20/hour base pay, paid bi-weeklyShare of the Swirler tip pool, split by hours workedPaid sick leave per California lawPaid training, including Food Handler certificationFlexible scheduling through 7shifts A clear path to Shift Lead for team members who want to growLillie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic under federal, state, or local law. Reasonable accommodations are available upon request. recblid wrisd6b4vdr0u0spkfy7k7mq5i1jj1