Bilingual UI Investigator I

Posted today

aa270McAllen (TX)

Eligibility Interviewers, Government Programs Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs)

SENIORITY

Junior

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About the role

The Texas Workforce Commission (TWC) is seeking an Investigator I in McAllen, TX, to perform entry‑level unemployment insurance investigations. You will interview claimants and employers, review claims, and determine eligibility while using State policies and the mainframe system. This role requires strong communication, ability to handle multiple priorities, and familiarity with UI programs. Travel up to 5% within Texas may be required; bilingual English/Spanish is a plus.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.