Front Office Coordinator

Key Responsibilities: Greet patients and visitors in person and over the phone in a professional, patient-focused manner Schedule, confirm, and manage appointments to optimize provider time and patient flow Register new patients and update existing patient records, including demographics and insurance details Verify insurance eligibility and benefits using payer systems Collect copays and outstanding balances at time of service Post charges accurately in line with provider documentation and coding guidelines Answer and triage incoming calls, directing inquiries to appropriate clinical or administrative staff Maintain organized patient records, including scanning, filing, and fax management Support daily reporting and reconciliation of front office financials Collaborate with clinical and administrative teams to ensure seamless patient experience

Requirements: High school diploma or equivalent 1+ year experience in a medical office or healthcare setting Familiarity with scheduling systems, insurance verification, and patient registration processes preferred Skills & Competencies: Strong customer service and patient-facing communication skills Excellent organizational and multitasking ability High attention to detail and accuracy, particularly with data entry and billing Ability to work in a fast-paced, high-volume environment Professional, reliable, and team-oriented approach Key role in delivering an excellent patient experience Opportunity to grow within healthcare administration by Jobble