Veterinary Client Service Representative - Work/Life Balance
pet services of washington psLouisville (CO)
$18-$20.20/hr
Apply (opens in a new tab)Veterinary Client Service Representative - Work/Life Balance
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pet services of washington psLouisville (CO)
SENIORITY
Mid
SALARY
$18-$20.20/hr
About the role
Veterinary Receptionist/Client Service Representative/ERA - Work/Life Balance Schedule At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work.
Veterinary Receptionist / Exam Room Assistant (ERA) VCA Centennial Valley Animal Hospital - Louisville, Colorado
Full-Time | No Sundays | No Late Nights | Rotating Saturdays
VCA Centennial Valley Animal Hospital is looking for a Veterinary Receptionist / Exam Room Assistant to join our fun, collaborative, and compassionate team! We are an AAHA-accredited, small animal hospital with a diverse patient base including dogs, cats, rabbits, birds, reptiles, and other exotic pets. We pride ourselves on providing high-quality medicine while creating a comfortable, low-stress experience for both pets and their people.
Ideal candidates should possess: Positive Attitude, Love of Animals and Teamwork Skills
Customer Service Skills
Phone Skills
Multi-tasking Skills
Attention to Detail
What You'll Do Client Service Responsibilities: Welcome clients and their pets with a warm, friendly attitude.
Answer phones, schedule appointments, and assist clients with questions.
Check clients in and out and help ensure a smooth visit from beginning to end.
Communicate clearly and compassionately with clients regarding their pet's care.
Process payments and assist with estimates and treatment plans.
Maintain accurate client and patient information.
Work closely with the medical team to keep appointments moving efficiently.
Exam Room Assistant Responsibilities:
Prepare exam rooms and assist with patient flow.
Obtain and record patient histories and vital information.
Assist doctors and technicians during appointments.
Safely handle and restrain dogs, cats, and other species.
Assist with collecting samples and performing basic patient care tasks.
Prepare patients and equipment for procedures.
Help maintain clean, organized, and well-stocked treatment and exam areas.
Provide compassionate, Fear Free-focused handling to help reduce patient stress.
Assist with patient discharge instructions and client education.
What We're Looking For:
Friendly, personable, and genuinely enjoys working with people and animals.
Comfortable working in a fast-paced veterinary environment.
A strong communicator and team player.
Dependable, organized, and able to multitask.
Comfortable handling animals safely and respectfully.
Able to remain calm and professional during challenging situations.
Willing to learn and grow within the veterinary field.
Passionate about providing an excellent client and patient experience.
Veterinary experience is preferred, but we are willing to train the right candidate with a great attitude and willingness to learn.
Why VCA Centennial Valley? We are a team-oriented hospital that believes work should be both meaningful and fun. Our team works collaboratively to provide excellent medicine while supporting one another. We practice Fear Free-focused care and use gentle, kind, and respectful animal handling techniques. We have a strong commitment to patient comfort and strive to make every visit as positive as possible. You'll have the opportunity to work alongside experienced veterinarians, RVTs, veterinary assistants, and client service professionals while gaining exposure to many areas of veterinary medicine.
Benefits Medical, dental, and vision insurance for full-time associates
Paid vacation
Sick time
Holiday pay
401(k)
Associate health and wellbeing resources
Headspace subscription
Lyra mental health resources
Financial wellness resources
Scrubs provided
Generous personal pet care discounts
Continuing education opportunities
Free CE
VetGirl and NAVTA subscriptions and more!
Schedule Work/Life Balance is important to us!
No Sundays
No late nights
Saturdays on rotation
Full-time position
Pay $18-$20.20/hr
Accepting applications thru 10/1/2026
Join Our Team! If you're looking for a position where you can make a difference in the lives of pets and their people, learn new skills, and work with a supportive team, we'd love to meet you!
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be in
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